Return & Exchanges
- After a product is sold, we are pleased to offer exchange for your purchase within 5 days from the date of delivery, for a different size or style.
- For exchange requests, please reach us at customercare@gmmimpex.com or call us at +91 8657140263.
- Some important points to keep in mind before requesting an exchange: All items must have original tags, must be unworn, unwashed, undamaged and free from any/all smells such as that of perfumes, detergents or deodorants.
We reserve the right to refuse items that have been used.
- The Customer will have to pay₹250 in case of all exchanges.
- The Customer must courier the original product back to us within 2 days from Date of Delivery at GMM Impex Private Limited, 4th Floor, GMF House, Plot No 606, Makwana Road, Marol, Andheri - East, Mumbai - 400059.
- At the time of requesting for an exchange, please inform us for the new garment/size change that you require.
- No credits against exchange will be held by GMM Impex for more than 5 working days.
- If we are not informed of the product required in exchange of the original purchase within 5 working days of sending the original garment back, the exchange will be considered void.
Returns/Refunds
GMM Impex (visaah.com) does not entertain return/refund requests under any circumstances.
Sale/Custom Orders
For all sale/discount orders, GMM Impex (visaah.com) does not offer any returns/refunds or exchanges. For all Custom Orders, return/refund or exchange requests would not be entertained.
Tampered Product
- Please do not accept the parcel, if it appears to have been tampered with.
- If the goods inside are tampered, please make a video of the same and share it with us within 72 hours from date of delivery.
- No requests of this nature would be entertained after a lapse of 72 hours.